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How to Set Up a Government Gateway Account for HMRC Online Services


Master the Art of Creating a Government Gateway Account for Seamless Access to HMRC Services

This article covers how to setup an HMRC Government Gateway Account.

The HMRC Government Gateway is a secure online platform that empowers UK citizens to access many government services. These services range from managing taxes and state pensions to overseeing personal tax accounts. This article will guide you through setting up an HMRC Government Gateway Account using the official website:

Advantages of an HMRC Government Gateway Account: A Focus on Self Assessment Taxpayers

There are numerous benefits associated with an HMRC Government Gateway Account, such as:

  1. Access to an array of tax services like Self Assessment, VAT, Corporation Tax, and PAYE for employers
  2. Management of your state pension and National Insurance contributions
  3. The capability to update personal information with various government departments
  4. Accessibility to government services concerning benefits, grants, and other financial assistance

The Path to Your Government Gateway Account ID: A Step-by-Step Guide

Creating your HMRC Government Gateway Account is a simple process with several steps. To successfully establish your account, follow these steps:

Step 1: Venture to the HMRC Government Gateway Website

Navigate to the official HMRC Government Gateway website at

Step 2: Click on “Start Now”

On the homepage, find the “Sign in to or set up your personal tax account” button and click it.


Step 3: Select Your Account Type

You will need to choose your account type, either “Individual” or “Organisation.” Select the option that best suits your requirements.

Step 4: Furnish Your Personal Information

Provide your personal details, such as your name, date of birth, National Insurance number, and contact information. Ensure that all the information you input is accurate and up-to-date.

Step 5: Authenticate Your Identity

You may need to submit additional documentation like a valid UK passport or driving licence to confirm your identity. Follow the on-screen instructions to complete the authentication process.

Step 6: Generate Your User ID and Password

Once your identity is confirmed, you will be prompted to create a User ID and password for your account. Ensure your password is robust and unique using upper and lower case letters, numbers, and special characters. Keep your User ID and password in a secure location, as you will need them to access your account in the future.

Step 7: Establish Your Security Questions

You will be asked to set up security questions for your account as an extra security measure. Choose questions that are easy to recall but difficult for others to guess. Provide answers to the questions and store them somewhere safe.

Step 8: Confirmation and Account Activation

You will receive a confirmation email containing an activation code upon completing the above steps. Enter the activation code on the website to finalise the account creation process. Congratulations! You have successfully set up your HMRC Government Gateway Account. 

Step 9: Protect your HMRC Government Gateway Login using 2FA

HMRC provide two factor authorisation to protect your account. You can use your mobile phone to generate an access code via SMS or via an authenticator app such as Authy or Google Authenticator. 

Use the HMRC Government Gateway to Prepare your Tax Return

You can prepare your own tax return via the HMRC online gateway. We have created a handy checklist if you want to prepare your own tax return.

Addressing Common Hurdles

Lost User ID or Password

If you have misplaced your User ID or password, visit the HMRC Government Gateway ID website and follow the “Forgot User ID” or “Forgot Password” links. You will need to provide your email address and answer your security questions to retrieve your account information.

Locked Account

If your account is locked due to multiple unsuccessful login attempts, you will need to contact the HMRC helpline to unlock your account. Have your personal information and account details handy when you call.

Technical Glitches

If you encounter technical issues while setting up or accessing your account, try clearing your browser cache and cookies or using a different browser. If the problem persists, contact the HMRC helpline for assistance.

Personal Tax Account: Sign In or Set Up

Utilise your personal tax account to scrutinise your records and manage your details with HM Revenue and Customs (HMRC). This service is also available in Welsh (Cymraeg).

With your personal tax account, you can:

  • Check your Income Tax estimate and tax code
  • Complete, submit, and view a personal tax return
  • Claim a tax refund
  • Review your income from work in the previous five years
  • Check how much Income Tax you paid in the previous five years
  • Monitor and manage your tax credits
  • Check your State Pension
  • Track tax forms you’ve submitted online
  • Check or update your Marriage Allowance
  • Inform HMRC about a change of name or address
  • Check or update benefits you receive from work, such as company car details and medical insurance
  • Locate your National Insurance number
  • Discover your Unique Taxpayer Reference (UTR) number


Setting up an HMRC Government Gateway Account is an uncomplicated process that grants you access to vital government services. You can easily create and manage your account by following the step-by-step guide in this article. Remember to keep your login details secure and update your personal information as necessary.

Frequently Asked Questions

Is the HMRC Government Gateway Account free?

Yes, establishing and using an HMRC Government Gateway Account is free of charge.

Can I access my account from a mobile device?

Yes, you can access your HMRC Government Gateway Account from any device with internet access, including smartphones and tablets.

How long does it take to set up an account?

The account setup process typically takes around 10-15 minutes, depending on the time required for identity verification.

Can I have multiple Government Gateway Accounts?

No, each individual is only allowed to have one Government Gateway Account.

What should I do if I suspect fraudulent activity on my account?

If you suspect any fraudulent activity on your account, contact the HMRC helpline immediately and report the issue.

Don’t Delay, Secure Your Access to Jack Ross Tax Services Today!

Take control of your personal tax affairs with ease by setting up your HMRC Government Gateway Account. Our expert team is always ready to help you navigate the process and answer any questions you may have.

For a seamless experience and immediate assistance, give us a call on 0161 832 4451. Our friendly, UK-based team of tax experts is eager to provide the guidance you need.

Alternatively, you can complete our online webform, and we’ll promptly get in touch to guide you through the account setup process. By taking this crucial step, you’ll unlock access to an expert firm of Chartered Accountants. We take the stress away from dealing with HMRC. 

Don’t wait any longer! Pick up the phone or fill out our webform to start your journey to  become a Jack Ross client. 


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