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Privacy Notice


Jack Ross Chartered Accountants is committed to keeping your personal information secure and confidential and your privacy is important to us. This Privacy Statement explains what personal data Jack Ross Chartered Accountants collects from you, through our interactions with you and through our products and services and how we use that data.

Your Privacy

Jack Ross Chartered Accountants are committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the EU General Data Protection Regulation.

When you engage with Jack Ross Chartered Accountants we ask you for your name, contact details, address, and bank information.

Jack Ross Chartered Accountants collects data directly from you to operate effectively and provide you the best experiences with our products and services.  This will be information regarding Personal Tax, Income & Outgoings, VAT, Bookkeeping, Payroll Information and other Accounting and Financial Services information.

We may also obtain data from third parties on your behalf and only when you have given us direct instructions to do so.

We use and gather your personal information to comply with the 2007 Money Laundering Regulations, the Criminal Finances Act and for our internal records.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the EU General Data Protection Regulation.

We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our database, you can check, update or remove your personal details by writing to the address detailed below.

In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area).  Your information will not be transferred outside the EEA for any other purpose.

Keeping Your Information Secure

We look after your personal data by having security that’s appropriate for its nature and the harm that might result from a breach of security.

We don’t ask you for any more information than we need, and we don’t keep your information for any longer than we need to.

We take reasonable steps to keep your details up to date and accurate. Please bear in mind that we may hold on to your records after we’ve stopped our service to you. This is to make sure we have an effective audit trail and to comply with legislative requirements.

Your Rights

  • You can ask in writing that we provide you with the information we hold about you.
  • You can ask in writing that we rectify incorrect information we may hold.
  • You can ask us in writing to stop or not start processing personal data.
  • You can tell us not to use information about you for direct marketing. We only operate an Opt-In process to our marketing material. We’ll continue to send you information as necessary to comply with legislation or regulations.
  • You can write to us asking us to make sure that no decision we take (or that is taken on our behalf) which significantly affects you is based only on the automated processing of your information.
  • We do not conduct any automated profiling based on the information we hold.
  • You can ask in writing for your information we hold to be erased.
  • You can ask that we provide you with your data we hold in a portable electronic format.

Data Breach Reporting

We will report a personal data breach to the relevant supervisory authority. We will do this within 72 hours of becoming aware of the breach, where feasible.

If the breach is likely to result in a high risk of adversely affecting your rights and freedoms, we will also inform you without undue delay.

We endeavour to have robust breach detection, investigation and internal reporting procedures in place, that will facilitate decision-making about whether we notify the relevant supervisory authority and the affected individuals.

Cookies and Web Browsers

Our website does not capture or store personal information, other than what you tell us when submitting a form.

We may track the number of visitors to the website, but this tracking will not identify you and we may also monitor information that is sent to our website.

We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site.  A cookie is an element of data that our Website sends to your browser which is then stored on your system.  Any information collected in this way can be used to identify you unless you change your browser settings.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies.

Our website contains links to other sites, and we’re not responsible for the contents of any of these other websites. You should always read the privacy statements and terms of use whenever you go into a linked website.


We may change these terms without telling you but we will publish any changes we make on our website, so please check from time to time to make sure you’ve seen the latest version of our terms.

Jack Ross Chartered Accountants is a trading name of Jack Ross Limited, registered in England and Wales as number 05774612.  A list of directors can be obtained at the company’s registered office.

ICO Registration Number: ZA057142

Contact Address: Data Protection Officer, Jack Ross Limited, Barnfield House, The Approach, Manchester, M3 7BX.