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Coronavirus Job Retention Scheme


What has changed since 7th April?

As below, we advised that business owners must submit their own applications for the Coronavirus Job Retention Scheme grant, and that we, unfortunately, could not do this on our clients’ behalf.

We are pleased to say that HMRC have released new information which indicates that Jack Ross can apply for the grant on behalf of our clients for whom we already run payroll.

HMRC’s online application service will be ready to launch on 20th April 2020.

For Jack Ross to be able to apply for the grant, which will ensure that your furloughed staff are paid up to 80% of their wages while they are not working (up to a maximum of £2,500 per month), we will have to be authorised to act on your behalf regarding PAYE.

If Jack Ross runs your payroll, this will already be the case and we will be in touch to go through the options that you have.

If we do not run your payroll, or for whatever reason you wish to submit your own application, the below instructions are still applicable.

Please do not hesitate to contact us with any queries regarding the furlough scheme, and we will continue to update you with new information as and when we receive it.


What has changed since 29th March?

HMRC have now rewritten their guidance notes which now explains in  detail the mechanics of making a claim.

The major change is that HMRC have abandoned the proposal to create a completely separate portal to administrate this scheme. They have now clarified that employers will need to use the PAYE Online Service in order to submit a claim.

In order to submit your application you will need:

  • Your ePAYE reference number
  • The number of employees being furloughed
  • The claim period (start and end date)
  • Amount claimed (per the minimum length of furloughing of 3 consecutive weeks)
  • Your bank account number and sort code
  • Your contact name
  • Your phone number

If you do not have an ePAYE reference number you need to apply NOW since HMRC are taking up to ten days to respond to registration applications.

Please go to to start the registration process.

IF you have not as yet furloughed any of your staff or are concerned about your eligibility to claim for staff already furloughed please go to .

If you have any queries regarding the operation of the scheme or require assistance with calculating your claim, please email your regular contact at Jack Ross.

UPDATED 29 March 2020

What did the Chancellor announce in relation to furloughed workers?

On Friday 20th March, the Chancellor announced under the Coronavirus Job Retention Scheme, all UK employers will be able pay some of the salary costs of their furloughed employees with a monthly grant.

Unfortunately there is scant detail about the scheme. So, we have collated our frequently asked questions about the scheme and added it to this section of the website. We will continue to update the website, and so if you wish you can bookmark the site. And you can subscribe to our newsletter (see below) to keep updated.

 What does it mean to furlough a worker?

This is primarily an American phrase that the Chancellor of the Exchequer used to describe a temporary leave of absence due to the special needs of the company or employee. In the UK we are more used to saying, laying off a worker.

 How much is the grant?

If the employee is classified as a furlough worker, remains employed but does not undertake work while furloughed, the employer can then claim a grant of 80% of the gross salary costs up to a cap of £2,500 per calendar month. This equates to annual salary cost of £37,500.

What about the remaining 20% of the employment costs?

To claim the grant under this scheme you are not obligated to pay the remaining 20% of the employment costs. However, you need to ensure that the employee’s rights are not prejudiced, and so we strongly advise you contact your HR consultant or employer to ensure you remain within the current employment legislation.

What are employment costs?

This  includes gross salary. In addtion the employer can reclaim

  • employer’s national insurance costs and
  • employer’s pension contribution costs (up to the auto-enrolment limits – usually 3% of gross salry)

Is it for everybody?

The scheme is for all employers in the UK, irrespective of size and sector.

Is this a subsidy for me to continue to employ staff?

No. In the scant details we have so far, the scheme is only where employees have been furloughed.

Furloughed workers being referred to as workers who remain on payroll but who are temporarily not working.

This is a key point, will it only apply where the employer has to lay the workers off because they cannot work or there is no work for them.

Can my employee insist they are furloughed?

No, it is the employer who chooses who and when to furlough staff. Your staff member might be attracted by staying at home and receiving 80% of their salary, but it is the employer who makes the grant application, not the employee. Ultimately the employer needs to decide on the staffing levels of their own business.

If the workload has reduced, but I still need the worker part-time, do I get a subsidy?

Despite the Chancellor speaking on Friday 20th March, as of 10am on 24th March, there are no further details. We don’t know for certain, but it appears no subsidy is available where the worker continues to do some work

It seems absurd that where, for example, the workload has reduced so that the employee is only needed 3 days a week say, that they will then receive 60% of their salary, and the employer will not receive a grant. In this situation both the employee and the employer would be better off financially if the worker was furloughed. But we do appear to be in this absurd situation. One can understand policy being made on the hoof given the circumstances.

Ok, I understand furloughed workers cannnot do any work for me, but can I keep in touch with them?

Again, there is no guidance on this. We would recommend that you do keep in touch, check on your staff’s welfare, and keep them updated on the situation at work.

I have identified some employees that need to be furloughed, what do I do next?

If your contract with the employee has provisions for laying off staff, you can write to them to furlough. At Jack Ross, we are not employment lawyers, and so we strongly recommend that you speak with your existing HR consultant, or employment lawyer to clarify any such provisions in the employee’s contract.

If there is no such provision in the employment contract, it would be by agreement with the worker. You are still required to abide my current employment legislation.

The limited government information refers to employers advising they will discuss with employees becoming classified as a furlough worker. This suggests discussion / consultation and agreement as an alternative to lay off / redundancy with pay being set at 80% (or higher if you chose to pay up to 100%.

Selecting and telling affected employees

Employers must select employees for furlough in a fair way to avoid any discrimination.  They need to also get agreement from the employee to do this, unless it’s covered by a clause in the employment contract.

If an employee disagrees with their employer’s decision, they’ll need to talk to their employer and try to come to an agreement.

Changing an employment contract

If an employer cannot reach an agreement, they may want to change the written terms in an employee’s contract.

If there are more than 20 employees affected, employers will need to consult staff representatives (‘collectively consult’).

Furlough agreements

Any furlough agreements should be in writing. It’s a good idea to include:

  • the date furlough starts
  • when it will be reviewed
  • how to keep in contact during furlough

Speak to your HR consultant or employment lawyer if you need help drafting a furlough agreement. If you don’t have that support, contact us and we will help.

What if I furlough a worker now, but then need them intermittently until the virus is under control?

If you need them back at work, you can do so after a minimum of three weeks. If you need to furlough again, you are able to do so, subject to the employee being on furlough leave for three weeks.

What about employees who have already had their employment terminated?

The scheme is running for three months backdated to 1 March. And so workers who have only recently had their employment terminated may be able to access the scheme. That is the employer’s decision.

How can I calculate and claim the grant?

The maximum grant will be calculated per employee and is the lower of:
• 80% of ‘an employee’s regular wage’ and.
• £2,500 per month.
Plus the associated employers’ national insurance contributions (NIC) on this amount and the minimum automatic enrolment employer pension contributions on that wage. Fees, commission and bonuses should not be included. This gives a maximum cap of £2,500 +£245 (employers’ NIC) + £59 (auto- enrolled pension contribution) = £2,804 of total possible grant that can be applied for per employee per month.

Employee’s regular wage – how is it calculated?

Full time and part time employees
For full time and part time salaried employees, the employee’s actual salary before tax, as of 28 February should be used to calculate the 80%. Fees, commission and bonuses should not be included.

Employees whose pay varies
If the employee has been employed (or engaged by an employment business) for a full twelve months prior to the claim, you can claim for the higher of either:

  • the same month’s earning from the previous year
  • average monthly earnings from the 2019-20 tax year
  • If the employee has been employed for less than a year, you can claim for an average of their monthly earnings since they started work.
  • If the employee only started in February 2020, use a pro-rata for their earnings so far to claim.

Once you’ve worked out how much of an employee’s salary you can claim for, you must then work out the amount of Employer National Insurance Contributions and minimum automatic enrolment employer pension contributions you are entitled to claim.

National Living Wage/National Minimum Wage
Individuals are only entitled to the National Living Wage (NLW)/National Minimum Wage (NMW) for the hours they are working. Therefore, furloughed workers, who are not working, may be paid the lower of 80% of their salary, or £2,500 even if, based on their usual working hours, this would be below NLW/NMW.

However, if workers are required to for example, complete online training courses whilst they are furloughed, then they must be paid at least the NLW/NMW for the time spent training, even if this is more than the 80% of their wage that will be subsidised.

If your employee is on Statutory Sick Pay

Employees on sick leave or self-isolating should get Statutory Sick Pay, but can be furloughed after this. Employees who are shielding in line with public health guidance can be placed on furlough.

If your employee has more than one job

If your employee has more than one employer they can be furloughed for each job. Each job is separate, and the cap applies to each employer individually.

If your employee does volunteer work or training

A furloughed employee can take part in volunteer work or training, as long as it does not provide services to or generate revenue for, or on behalf of your organisation.

If your employee is on Maternity Leave, contractual adoption pay, paternity pay or shared parental pay

Individuals who are on or plan to take Maternity Leave must take at least 2 weeks off work (4 weeks if they work in a factory or workshop) immediately following the birth of their baby. This is a health and safety requirement. In practice, most women start their Maternity Leave before they give birth.

If your employee is eligible for Statutory Maternity Pay (SMP) or Maternity Allowance, the normal rules apply, and they are entitled to claim up to 39 weeks of statutory pay or allowance.

Employees who qualify for SMP, will still be eligible for 90% of their average weekly earnings in the first 6 weeks, followed by 33 weeks of pay paid at 90% of their average weekly earnings or the statutory flat rate (whichever is lower). The statutory flat rate is currently £148.68 a week, rising to £151.20 a week from April 2020.

If you offer enhanced (earnings related) contractual pay to women on Maternity Leave, this is included as wage costs that you can claim through the scheme. The same principles apply where your employee qualifies for contractual adoption, paternity or shared parental pay.

I am a sole director, can I claim under the job retention grant?

HMRC have made it clear that to be eligible for the subsidy, when on furlough, an employee can not undertake work for or on behalf of the organisation. This includes providing services or generating revenue.

The key phrase from the government website is “providing services”. And so in our opinion, and without specific guidance from HMRC or the government, if you are the sole director of a limited company, you do not qualify for this scheme.

Most directors pay themselves a relatively low salary, and then take out dividends based on the profits of the company. And so, even if the director can demonstrate that they are genuinely furloughed, their grant is based on 80% of their PAYE income, and excludes dividends.

Directors whose dividend income is reduced as a result of coronavirus are not covered by this scheme. Unfortunately they are also not covered by the self employment support scheme.

Can you furlough fellow directors? 

Being a Director or Manager of a company does not automatically disqualify you from this scheme. But you cannot provide services or generate income for the company whilst furloughed.

Tax Treatment of the Coronavirus Job Retention Grant

Payments received by a business under the scheme are made to offset these deductible revenue costs. They must therefore be included as income in the business’s calculation of its taxable profits for Income Tax and Corporation Tax purposes, in accordance with normal principles.

When will the scheme be available?

HMRC are building an online portal through which employers can claim the grant. The guidance states that first payments will be made by the end of April. However, without wishing to sound skeptical, the government’s record on IT projects is poor, and no doubt their developers will suffer the same disruption that the rest of us have, we recommend that you do not rely on the grants being paid in April.

We strongly recommend that you make provision for your cashflow if the grant is not paid for a couple of months.

So, what provisions for cashflow can I make?

You could do any or all the following

  • Speak to your bank about short term lending
  • Apply for funding via the Coronavirus Business Interruption Scheme. This gives small employers access to loans which are interest and fee free for the twelve months
  • Speak to your employee about deferring payment until you receive the grant. Once again, seek employment law advice before you go with this option

Where do I get more information?

Rest assured, at Jack Ross, we will ensure that the technical details are worked out, and if you need our help in accessing the grant, we will be more than happy to help. This service will be developed by our payroll department.

We will keep all our clients updated. If you are not yet a Jack Ross client, you can subscribe to our newsletter and we will add you onto our mailing list.

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